MOHIJA HOMESTAY

Terms & Conditions

Kandaghat, Himachal Pradesh | www.mohijahomestay.com

Welcome to Mohija Homestay. We want every guest to enjoy a comfortable, safe and pleasant stay. Please read these terms before confirming your reservation. By making or staying under a booking, guests agree to follow these terms, the house rules shared before or during check-in, and any booking-platform conditions that apply to their reservation.

1. Reservations and Guest Details

• Please provide accurate booking details, including arrival and departure dates and the number of guests staying.

• Only the number of guests included in the confirmed reservation may stay at the property. Additional guests require prior approval and may incur additional charges.

• At check-in, guests must complete the guest registration process and provide valid government-approved identification for each guest, as required by applicable rules.

• Any reservation payment, deposit, balance payment or booking confirmation requirement will be communicated at the time of booking. A reservation is confirmed only when Mohija Homestay or the relevant booking platform confirms it.

2. Check-in and Check-out

• Standard check-in is from 2:00 PM to 7:00 PM. Check-out is before 11:00 AM.

• Early check-in or late check-out must be requested in advance and is subject to availability. Additional charges may apply if communicated and agreed in advance.

• Please inform us of your expected arrival time and contact us if your plans change or you expect to arrive outside the stated check-in hours.

• Luggage assistance may be available during check-in hours. Please contact the host in advance if you need help.

3. Access and Parking

• The homestay is accessed by an approximately 60-step unpaved path from the road. Please consider this when assessing mobility or accessibility needs.

• Parking arrangements may depend on availability. Please use the parking location indicated by the host and follow the host's guidance. If roadside parking is being used, park carefully and do not obstruct traffic or neighbouring properties.

• Guests are responsible for taking care while using the path, steps and parking area.

4. House Rules and Neighbour Consideration

• Quiet hours begin at 9:00 PM. Please keep noise and music low and avoid disturbing neighbours or other guests.

• The balcony is shared. Please respect other guests' privacy and comfort. Events or gatherings are not permitted unless expressly approved by the host. Alcohol may be consumed only where permitted by the host and without disturbing other guests.

• Smoking is not permitted inside the house. If smoking is allowed in a designated outdoor area, please use the ashtray provided and dispose of cigarette waste safely.

• Verbal or physical abuse, threatening behaviour, illegal activity, or conduct that disturbs other guests, neighbours or staff is not permitted.

• Please do not move furniture or remove property items from the room. Take off outdoor footwear where requested by the host.

• Use water, electricity and appliances responsibly. Switch off lights, fans and appliances when not in use, and report faults or damage promptly.

5. Cleanliness, Housekeeping and Waste

• Please use the dustbins provided and keep the room, kitchen and shared areas reasonably clean.

• Housekeeping is generally provided on alternate days. Additional cleaning may be available on request and may involve a charge that will be communicated in advance.

• Please do not leave wet towels on the floor. Lock doors and windows when leaving the accommodation.

• At check-out, please switch off lights, fans and appliances, dispose of rubbish properly, and leave the accommodation in a reasonable condition.

6. Kitchen and Food

• Each unit's private kitchen is equipped with an induction stove, refrigerator and basic utensils, subject to the facilities listed for the booked unit. Guests should arrange their own groceries.

• Guests are responsible for washing the utensils they use and for cleaning kitchen counters, the stove and other surfaces after cooking. Please use the sink strainer and dispose of food waste in the dustbin.

• Free RO drinking water is available. Please contact the host for a refill.

• Homemade vegetarian meals may be available at an additional charge. The menu and availability can change according to ingredients and daily preparation. Please place orders by the timings shared by the host and confirm the dishes and prices before ordering.

• Outside food may be ordered, subject to reasonable care for cleanliness and consideration for other guests. Please return any food-service utensils as instructed by the host.

7. Additional Services and Charges

• Services such as room heaters, bonfire or angithi arrangements, BBQ setup, extra cleaning, cooking assistance or other add-ons may be available on request and are chargeable unless stated otherwise.

• Availability and charges for additional services will be confirmed by the host before the service is arranged. Please do not use fire, heating equipment or cooking appliances in a way that creates a safety risk.

8. Property Damage, Loss and Safety

• Guests must take reasonable care of the accommodation, furniture, appliances, keys and other property items.

• Guests may be asked to pay reasonable repair or replacement costs for damage, breakage or loss caused by them or members of their group, subject to applicable law and evidence of the loss.

• Please keep personal belongings secure and lock doors and windows when leaving. Guests should promptly report any safety concern, accident, damage or maintenance issue to the host.

• Guests must follow reasonable safety instructions from the host. Do not leave cooking, candles, fire pits or other heat sources unattended.

9. Children, Visitors and Occupancy

• Children must be supervised by their accompanying adults, particularly on steps, balconies and outdoor areas.

• Only registered guests may stay overnight. Visitors are permitted only with the host's prior approval.

• Guests must not use the property for parties, commercial activities, events or any unlawful purpose without prior written approval.

10. Cancellations, Changes and No-shows

• Cancellation, refund, date-change and no-show terms depend on the policy shown at the time of booking and the rules of the platform through which the reservation was made.

• For direct bookings, please obtain the applicable cancellation and refund terms from Mohija Homestay before making payment. Any approved change to dates is subject to availability and may affect the price.

• If a guest expects to arrive late, leave early or cannot arrive, please contact the host as soon as possible. Refunds, if any, will be handled according to the applicable booking policy and law.

11. Unavoidable Events and Service Availability

• Some facilities or services may occasionally be affected by weather, power or water interruptions, road conditions, maintenance, government directions or other circumstances beyond the host's reasonable control. Please contact the host so that available assistance or alternatives can be discussed.

• Descriptions, photographs, amenities and services are intended to represent the accommodation accurately, but individual views, conditions and service availability may vary. Please contact us before booking if a particular facility is essential to your stay.

12. Privacy and Guest Registration

• Guest information and identification details will be handled for booking administration, guest registration, safety and compliance with applicable requirements. Information may be shared with booking platforms or authorities where necessary or legally required.

• Please do not share Wi-Fi access details or access instructions publicly. Contact the host if you need help connecting to the Wi-Fi.

13. Applicable Law and Contact

• These terms are intended to be applied in accordance with applicable laws in India. Nothing in these terms limits any rights or remedies that cannot legally be excluded.

• For questions, assistance or concerns during your stay, please contact the hosts:

Mohit: +91 97111 48704     Pooja: +91 98998 70155

Website: www.mohijahomestay.com